about swapnil

Profile

A highly accomplished leader with a passion for innovation and growth, enhancing customer engagement and satisfaction through decisioning and 1:1 personalisation strategies, to drive business outcomes
Driving revenue growth through the strategic marketing technology implementation for 23+ years, with significant expertise in Digital Transformation, Marketing Technology Operations and Strategic Leadership in fast-growth and large-scale enterprises
Ability in setting and executing strategies, and leading large teams n a high-pressured, fast-growth and large-scale enterprises
Combining technology and leadership in Real Time Integration Management system (RTIM), Customer Engagement Platform (CEP), Customer Data Platform (CDP), Machine Learning (ML) & Artificial Intelligence (AI), Customer Relationship Management (CRM), Customer Value Management (CVM) SaaS (Software-as-a-Service Cloud platforms
Experience of MarTech stack oversight, integration, and vendor evaluation
Marked impact in industry sectors such as Gambling & Entertainment, Telecoms, Banking & Finance, Energy, Retail & Media

PGD Post Graduate Diploma in Software Engineering & Management MISEM Mumbai 09.1999 – 09.2000
BE Batchelor of Electronics Engineering, Mumbai University 05.1995 – 05.1999

Interests:
- Fitness: Running, Gym, Weights, Diet
- Motivation: Les Brown, Tony Robbins
- Astrophysics: Neil DeGrass Tyson, Stephen Hawking, Dr Brian Cox
Affiliations:
- Ex Member Public Speaking Academy, coached by Billal Jamil
- Ex Member Toastmasters International, from Milton Keynes
- Participant in the Morality, Knowledge and Ethics committee, led by MKAI.org
Volunteering
- Director of a Residential Buildings Management Company, a block of 83 residential flats
  - Appointing Managing Agents
  - Reviewing Budgets
  - Initiating Improvement Projects
  - Approving Contractor Works
  - Addressing Residential Issues
  - Chairing Annual General Meetings
  - Distributing Responsibilities to other directors and officers
- Community Coaching:
  - Featured speaker on Cloud Counselage.
  - Addressed over 300 students and community members on 'the future of work', about the evolving jobs market
Languages
- English – Native
- French – Elementary
- Hindi – Native
- Marathi – Fluent
- Punjabi – Elementary

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