Key Skills
Leadership & Management
Strategic Planning & Roadmap
Team Leadership & Development
Stakeholder Management & Communication
Project Management & Delivery
Vendor Management & Partnerships
Budgeting & Resource Allocation
Agile Methodologies & Scrum
Coaching & Mentoring
decisioning
Pega Customer Decision Hub
Next-Best-Action Strategies
Predictive Models & Simulation
1:1 Deployment Manager
Business Change Pipeline
marketing & CRM
Customer Engagement Platform
Customer Data Platform
Customer Value Management
Business Process Management
Campaign Management
Audience Segmentation
Customer Journey Mapping
Analytics, Insights & A/B Testing
Performance Analysis
pegasystems certifications
Pega Data Scientist (PCDS) 23
Pega Business Architect (PCBA) 8.4
Pega Decisioning Consultant (PCDC) 7.1 & 23
Pega Senior System Architect (PCSSA) 8.0
Pega Senior Marketing Consultant (PCSMC) 7.2
Pega Lead Systems Architect (CLSA Ongoing) 8.8
artificial intelligence courses
Advanced Prompt Engineering
AI for Product Management
AI-First Product Leader
AI Ethics
AI in Customer service
Microsoft Generative AI
Microsoft Co Pilot
AI Safety, EU Law (research)
public speaking
Active Podcaster and Influencer on LinkedIn, Youtube and NAS.IO communities.
Marketing Storytelling Certified Public Speaker
Ex-Member of Toastmasters International
Ex-Member of the Public Speaking Academy
professional skills
Business Development & Pre-Sales
RFP Development & Evaluation
Presentation & Training Delivery
Process Optimisation & Efficiency
Market Research & Analysis
Problem-Solving & Troubleshooting
technical skills
SQL, RDBMS
JSON, XML, REST
Desktop Unification & Mash-Up
Monday.com
JIRA, CONFLUENCE